Shipping policy

• Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
• Free standard shipping with estimated delivery within 6 business days.
• Orders under $75 that ship free will do so under the most economical shipping method, which can include but is not limited to services available through USPS, or FedEx.
• Paid Ground shipping with estimated delivery within 4-5 business days from shipping date. 
• Paid shipping costs are calculated at checkout and are based on the weight of your package.
• Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our store.
• Once the package has left our store, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
• If your Express order is placed after 3pm EST, then it is set to ship out next business day. Please contact us if you have any concerns about an express package delivery.

• All international packages are shipped via USPS and the various options available are presented at checkout. Rates are based on destination and package weight.
• Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.
• International orders are subject to duties/customs fees. We do NOT collect these fees at checkout and if applicable, may be collected at time of delivery. CalabashAbbey is not responsible for these fees.
• Select the items you would like to return, and select if you’d like a refund or store credit.
• Orders refused at delivery and returned to us are subject to having return shipping costs withheld from any refunds issued once the package has been returned to us.

For more information please feel free to contact us at calabash@mysticcalabash.com or for information concerning returns please see our Return Policy.